Shared Team Inbox
Reply to WhatsApp messages together as a team
Connect your team under a single WhatsApp Business Number. Assign conversations, share notes, and provide premium customer support without passing one phone around.
Shared team inbox
Reply to customers as a team, not from one phone
The shared inbox helps your team handle customer enquiries from one workspace. Staff can view conversations, take over chats, assign conversations, and keep records of customer communication.
- Centralized WhatsApp conversations
- Conversation assignment
- Customer message history
- Internal coordination
- Better handover between team members
P
Agent: NadiaPriya K.
+60 12-345 6789
Is the salon open this Sunday? I'd love to book a morning hair treatment slot.
Yes Priya! We're open 10 AM – 6 PM. We have a slot open at 10:30 AM this Sunday. Would you like me to book it?
Sent by Nadia · 10:32 AM
Team Internal Note
Customer prefers quiet weekend morning slots — offer Sunday 10 AM if available.
12
Open Cases
5
Active Agents
98.4%
Response Rate
Ready to manage WhatsApp conversations more professionally?
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